Welcome to the Klaviyo Community!

How to set up your first back-in-stock flow in Klaviyo (and what to check when emails don't send)

Short answer: A back-in-stock flow in Klaviyo automatically emails customers when a product they requested becomes available again. To set it up: connect your ecommerce platform, verify inventory tracking in your catalog, capture the correct variant

2703

23 hours ago

blessedhandsbeautybarContributor I

Moved away from discounting

I moved my business away from the discounting method for a long time now. For me if customers are buying purely on price. That's a failure on my side. A small business so much more to offer than sales/promotions. That's not how I run my business. I d

100

Natalie FlowersContributor I

Personalization that pays off: 3 ways to increase AOV without more discounting

We are well beyond the days of relying on batch-and-blast email sends and constant discounting to drive revenue. In my experience, those tactics might create short-term spikes, but they usually come at the expense of margin, list health, and long-ter

1872

rueller001Contributor I

Impacted by spam bot attacks

Hi Everyone,I wanted to have a conversation about spam attacks on one of our stores which has been happening more frequently in the last 2 months. We’ve had our deliverability rates impacted and even our active profile count has increased which has i

381

BBBBBBContributor I

Flow webhook URL validation fails — endpoint returns HTTP 200 but UI shows "Invalid URL"

Hi Klaviyo Support,We’re unable to save or edit Flow webhook (HTTP Request) actions pointing to our endpoint. The UI shows:Invalid URL: https://brutebonen.nl/klaviyo-branddagThis happens when creating a new webhook, editing an existing one, or saving

nag canContributor I

Missing dynamic options in Review quote block for abandoned cart flow

Hello everyone!I’ve recently exported some review from Judge.me and uploaded the .csv file to Klaviyo.Coming back to one of the flows I’m working on (abandoned cart), I add the Review quote block, I pick the dynamic data feature and move on to select

582

roopesh123shopiContributor I

How to add dynamic reference data from shopify in klaviyo for billing flow

I created this, but “shipping cost” and “all products” how can i fetch.Subtotal: {{ event.extra.line_items.0.line_price }}Discount: {{ event|lookup:'Total Discounts' }}Quantity: {{ event|lookup:'Item Count' }}Total: £ {{ event.extra.customer.total_s

170

2 days ago

BBBBBBContributor I

Flow webhook URL validation fails — endpoint returns HTTP 200 but UI shows "Invalid URL"

roopesh123shopiContributor I

How to add dynamic reference data from shopify in klaviyo for billing flow

FatihContributor I

When a customer sends a message via WhatsApp, the account automatically sends a message like this. Where can I disable or modify this? Is this problem caused by the keyboard or meta? There's no such setup in the keyboard or meta automation systems. I

613

2 days ago

LB000Contributor I

Judge.me review request logic/variables for first item within a bundled product

My review request email pulls in the first item from an order (good), BUT if the first item is a product bundle it’s requesting a review of the bundle itself, rather than pulling in the first item within the bundle (bad). I need individual item revie

501

2 days ago

joanmillieContributor I

Thoughts on Maverick vs Mailmend?

What do you guys recommend using as an inbox placement solution?

773

🛒 E-Commerce-Marketing: Welche Umsatzhebel ziehen wirklich?

MichaelaJankerKlaviyo Employee

Deutschsprachige Gruppe

E-Commerce wird jedes Jahr komplexer: mehr Kanäle, höhere Werbekosten und Kund*innen, die personalisierte Erlebnisse erwarten. Genau deshalb lohnt es sich, die Grundlagen des modernen E-Commerce-Marketings regelmäßig zu hinterfragen.Die wichtigsten L

240

ivjankelicContributor I

Email event parameters not being sent in automatic email; preview and manual send work

I'm running a flow triggered when someone submits a contact form on our website. The submission creates/updates a Klaviyo profile and tracks a custom metric event with all form fields in the event properties. In Klaviyo I can confirm the event fired

973

NanetteActive Contributor II

Klaviyo stopped auto-replenishing/generating dynamic coupon codes from WooCommerce

Hi! I have the Klaviyo/WooCommerce plugin in place with WooCommerce coupons created and set up in Klaviyo. Everything was working without issues until about 2 weeks ago. Klaviyo is showing they are live, but it's not generating the designated daily

1013

kaneeliasContributor II

Klaviyo stripping out Opt Out Link from SMS in Live Flow

Hey all,I am having a weird issue that I am hoping someone might be able to provide some support to me because at the moment I am at a loss.I have started doing an audit of all our sms flows after seeing the cost of our sms and found that the first s

693

fegeeageContributor I

Accounts and settings

dumb

If you want my money you should fix your system. cant upgrade my plan, and can not even talk to support because i need to upgrade to talk to them. so i need to post it here.

1943