Welcome to the Klaviyo Community!

Issue with future date formatting

Hey all,I’m having an issue with date formatting for future dates. Our business is Australian, so we’re after the DD-MM-YYYY format.A bit of background: We have a birthday flow that includes a special offer, valid for 30 days. At the bottom of the em

213

2 minutes ago

Email PulseActive Contributor II

How do I work with templates that have universal content blocks for system draggable templates in latest api: 4-15-2026

Hi,I’m excited to try out the new functionality to create/update system draggable templates but I’m running into a few issues. It seems like whenever I try to do anything with a template that has a universal content block in it I get errors such as f

1 hour ago

GabbyEspositoCommunity Manager

Strategic advice

What’s one thing you’ve handed off to AI that you’d never want to go back to doing manually?

Has anyone else seen the OpenAI commercial with the generation of farmers? I saw it for the first time recently and actually thought it was pretty good at showing how a career that has lasted centuries can live on with the help of AI. Also a career t

547

4 hours ago

GabbyEspositoCommunity Manager

Product Updates & Announcements

The Canva to Klaviyo workflow just got a lot less annoying

Your Canva emails can now live in Klaviyo with the new and improved integration.If you've ever built an email in Canva and then spent 20 minutes trying to recreate it in your sending platform, you know the frustration. Export, import, something break

5 hours ago

CraigRRContributor II

"Social Auto-Replies" is Working for DMs But Not for Comments

This feature is in “beta” and Klaviyo admits there may be bugs...but this would be a pretty big bug. I set up the “social auto-replies" Instagram integration and set the trigger word to be "launch" (with and without quotes). The automation trigger

343

6 hours ago

MissyContributor I

Service

Klaviyo deleted everything I've created!

I got an email from them about “Marketing Agent”. I clicked to learn more. It opened a flow like I was creating a new account and at the same time DELETED LITERALLY EVERYTHING I’VE DONE! It set me back to a free account, all of my contacts and flows

222

8 hours ago

3lgohariContributor I

API Feature Request - Millisecond Timestamp Precision for Event Attribution

Hi Klaviyo Team, We're building analytics that replicate Klaviyo's attribution model. We've identified cases where multiple email interactions (opens/clicks) occur within the same second for different flows. Current Issue:- API returns timestamps wit

453

B BActive Contributor IV

Replenishment Flow NOT based on last order

Hello, I am building a product specific replenishment flow. I’m using the Placed Order trigger, with a flow filter of the specific item. Within Klaviyo’s pre-built email in the flow, the dynamic table pulls the data from the most recent order. I want

426

DavidFortuneContributor I

Prestashop Products reset items in Klaviyo

Hi Klaviyo Community, I need to reset products synced in Klaviyo from Prestashop 8 to make a fresh and clean sync.Content > Products > Items.The issue comes from first product sync using a development site & domain, then, the product image

27712

17 hours ago

ekalvyaaContributor I

Klaviyo data privacy api issues

We’re getting 401 responses from the Data Privacy APIs (profile delete).A few observations:Non-existing profiles continue to return 404 as expected Existing profiles can no longer be deleted using the API Other APIs using the same private key are wor

364

20 hours ago

samanthacContributor I

Issue with future date formatting

213

2 minutes ago

Email PulseActive Contributor II

How do I work with templates that have universal content blocks for system draggable templates in latest api: 4-15-2026

1 hour ago

CraigRRContributor II

"Social Auto-Replies" is Working for DMs But Not for Comments

343

6 hours ago

MissyContributor I

Service

Klaviyo deleted everything I've created!

222

8 hours ago

3lgohariContributor I

API Feature Request - Millisecond Timestamp Precision for Event Attribution

453

B BActive Contributor IV

Replenishment Flow NOT based on last order

426

Klaviyo overwrite site styles

Guru JoshContributor I

Service

Hi recently we found that Klaviyo have a variable --swiper-pagination-bottom which is overwritting our default slider settings/styles. Can you please use your own namespace instead of using Swiper slider variable directly? Thank you.

1 day ago

Lee KocherContributor I

Klaviyo: Flow only sends to new segment members – how to target existing users?

I just created a flow. I also created the corresponding segment. The idea is that all our customers who last ordered from us 180 days ago receive a coupon, and if they still haven’t ordered after 30 days, we send a reminder. I set this up as a flow.

FBSContributor I

I am starting Klaviyo for the first time. I am trying to test out a new flow I created. I uploaded a CSV with dummy profiles (but real internal emails) and set the flow to live. I am not getting any email to the email that was added. Earlier when I

352

2 days ago

LizzieLizzieContributor I