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*newbie alert* apologies if this is basic 101.Somebody (from Klaviyo) created an everybody list for us on our account when we were setting up our account. I have a feeling it was to make sure all suppressed addresses were captured however I’d like to see the ‘rules’ or definitions on how this list c...
We have a client who has a subscirbe form on their website but they want to run ads and have requested a second identical subscribe page just to track the leads that come from those ads. Is there a easier way to track where subsribers come from using just one subscribe form/page?
Hi Everyone,New to Klaviyo but loving the features so far. Way better than Mailchimp and Seguno which I’ve used in the past.I’m having one small problem that I can’t figure out. I have 2 subscription signup areas on my website:First is the Signup Form popup through Klaviyo. These subscribers get aut...
Hi,in one of our integrated signup forms the e-mail address field is pre-filled with a random address, see screenshot. This only happens in Google Chrome and Firefox browser, also not in the incognito mode. Does this happen to anyone else? How can I fix this?Thanks in advance, Marleen
Hi there attempting to have webflow sign up people without leaving the site:I have tried setting up similarly to mailchimp but it doesnt seem to work, it re-directs to another sign up page where it requests the email again. Does anyone have a fix for this?Here are the settings: bestob
Adding Klaviyo’s CNAME and TXT record will not impact sending on other ESP (Email Service Provider) platforms as long as the subdomain created for Klaviyo is different from the other ESP’s sending subdomain. Klaviyo’s CNAME is mainly aimed towards Klaviyo to make use of the subdomain, so it would no...
Hi all,I assume this is probably a frequently asked question, however I was unable to find an answer elsewhere, so apologies in advance if there is an obvious solution here. When I export a Klaviyo template to html, and then I create a new template from that generated code, the new template becomes...
Hi everyone! Please can someone give me some advice?I am having trouble with 2 flows that I created. The crazy thing is that they worked perfectly for months, but without me changing anything- I have had trouble for the last 2 month.Flow 1: Post sales Flow- The trigger was set as when someone “fulfi...
Hi, I have two sign up forms on my website and one main list. An embed form where customers register their interest, then Customers receive email with information about our business are can click on a link which then directs them to a 2nd embed sign up form on my website which gathers their inform...
Hi We are running into an issue. It appears that our abandoned cart flow is triggering for users who have already placed an order using the Manual EFT payment option. Our flow is set up like this:
In the '$event' property, we are appending the time stamp along with the event name as well.In the '$event_id', we are setting the value Sales Order number.We can see the Klaviyo Developer Documents is updated, but in the old document, it was stated that the combination 'event_id' and 'event' shoul...
Hi, when the signup form pops up, even if I don't click the X mark and I click on any other spaces on the website, the singup form will disappear, how could I fix this? www.minidrago.com10 secs later it will pop up. I noticed this Klaviyo website sign in form is also like this. It is annoying. Thank...
Hello guys, When I'm trying to import my custom HTML template, it keeps saying:We couldn't find the following images: "", "", "", "", "". Make sure they are included in the zip file you uploaded. The images in the template are hosted on my own webserver. I also tried stripping the URLS to just ‘test...
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