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Hello, I updated my klaviyo plan but my account is suspended because there was a previous payment that was not processed. What solution do I have, I have changed the card and updated the plan several times and it continues to charge me but my account is not activated! I need help.
Best answer by julie.accardo
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+34
Hi
Thanks for your patience! For additional context, an account will be disabled for one of three reasons:
My recommendation would be to follow the next steps outlined in this Why is My Account Disabled help center article to get your account un-suspended.
Have a nice weekend!
Julie
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