I currently use campaigns to send out notofications for pre orders for our whole business with the stock coming in, but I wanted to know if it is possible to create a flow so that if people don't click on that certain campaign email it will send them another one in a few days? and that if they do click on it then we send them the information needed for pick up. The only problem I am running into is that I don't want this process for evey mai just the pre order ones. I also have our pre order button coded so that they send an email back to us with there order to keep track of it. Is this possible?.
Creating a pre order email (Not on a website)
Best answer by Amos Peace
Okay.
Kindly follow this steps;
Step 1: Create a Pre-Order Form in Klaviyo
- Go to Klaviyo Dashboard → Click Sign-Up Forms → Create Form.
- Choose "Embedded Form" (so it can be placed on a webpage).
- Add Fields:
- Store Owner Name (Text Field)
- Email Address (Email Field)
- Phone Number (Optional)
- Store 1 Name + Order Details (Text Area)
- Store 2 Name + Order Details (Optional)
- Store 3 Name + Order Details (Optional)
- Enable Conditional Logic (If available) → Show extra store fields only when needed.
- Click "Save & Publish", then copy the form's embed code for your website.
Step 2: Create a Pre-Order Flow in Klaviyo
- Go to Klaviyo Dashboard → Click Flows → Create Flow.
- Select "Create from Scratch" → Name it Pre-Order Confirmation Flow.
- Set the Trigger:
- Choose "Submitted Form" Trigger
- Select the pre-order form you just created.
- Add an Action: Send an Email
- Drag the "Email" Block into the flow.
- Customize the email with order confirmation details.
- Add a Conditional Split (Optional)
- If the user didn’t click the first email, send a reminder email after a few days.
- Click "Save & Publish" to activate the flow.
Now, when someone fills out the form, they’ll automatically receive a confirmation email, and your team can be notified as well.
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