i recently install klaviyo on my client jun knives website i want to enable it and want to disable my store default email how i can do it im using shopify
how to disable other emails
Best answer by DavidV
Hi
Welcome to the Klaviyo Community!
Are you currently using Shopify emails for marketing emails? Or only for Transactional Emails?
You are able to use either Klaviyo or Shopify for transactional emails (such as order confirmations). Most Klaviyo x Shopify customers use Shopify for the basic transactional emails.
If you are using Shopify Emails for marketing related emails, make sure you have all of your customers set up in Klaviyo and you can turn off the automations directly in the Shopify app.
I hope that helps - let me know if there is any specific pieces that you need support with here!
Thanks
David
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