Get help with managing your account and settings.
We got someone to help us set up the email and we’re told there are some segment or features are only available ( active on site feature is one of them ?) when we upgrade. On pricing page, the plan is free for accounts with less than 200 subscribers. Can someone share what features are we missing for a free plan ?
I want to see ‘’Viewed Product’’ metric but I can not add the code Klaviyo give us because there is no product.liquid in my templates. What should I do? How can I track the Viewed Product metric?
Hi, I’ve added the Web Tracking snippet to my site and tested that it works, but unfortunately it’s sending the data to the wrong account. I have 2 Klaviyo accounts, one is for testing and one is for my business. The data from my site is going into my testing account, rather than the business site.Any thoughts? Thanks!
If I remove the Shopify integration from Klaviyo, will that remove all of my flows?
It’s been several weeks / months I am trying to unsubscribe my account and they are keeping me charging every month. How can I just stop paying for something I don’t use ???? Impossible to be in touch with someone. HELP!
Hi there, I am trying to send a campaign to the subscribers but the "Schedule or send” button is inactive and does not allow me to send the campaign. How can I get over this problem?Thanks,
Our business www.duelautocare.co.uk has 2 ad accounts, how can we add them both to one Klaviyo account?
who to connect the basic newsletter shopify At the bottom of the page to klaviyo ?People sign up there and it does not show me or update it, i chack on Lists & Segments’, Profiles i do not know what else to do ...
