When I logged onto klaviyo, it acted as if I did not set up my account yet. I have been a paying customer of Klaviyo for over a year. The prompt was to run the integration with my shopify store, which I have already done. I did not run the integration again for fear of losing everything I have set up in my klaviyo account in the past 15 months.
And since the system does not recognize me as a paying customer, I can not access Chat. VERY ANNOYING!!! I need to access my account immediately. I did submit an email, but no response yet. Argh….
Anyone have ideas?
Best answer by retentionView original