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So disappointed with Klaviyo that I cannot even summit an email support because I've canceled my plan accidentally.

  • February 5, 2025
  • 1 reply
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We downgraded our plan and didn’t realize we could not send any support email with a $0 plan.
Our plan still had 28 days left but I accidentally clicked cancel plan now.

It is ridiculous how a company like this does not provide any email support, and you have to get on a plan to speak with a real person?!!?

I have an urgent matter I need to speak with them about, does anyone know what I can do here?

Best answer by Byrne C

Hi ​@June 

Sorry you’re having a frustrating experience with Klaviyo right now. 

What are you looking for help with? I’m happy to step in to assist in any way I can.

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Byrne C
Community Manager
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  • Community Manager
  • 72 replies
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  • February 6, 2025

Hi ​@June 

Sorry you’re having a frustrating experience with Klaviyo right now. 

What are you looking for help with? I’m happy to step in to assist in any way I can.