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Dear community, when a user is signing up for our newsletter, he automatically gets an email with the subject “Confirm your Subscription” and a link within the mail to confirm. I need to edit the content of the mail into German and add some features. Does anybody know how to do this?Thanks and best wishes,Marcel
I signed up for K the same day I signed up for Shopify not knowing about the limit of support for free accounts. It took me longer than 60 days to set up my shop, so I am now in the wilderness. My default sender email address is set as info@mycompany.com . However, emails are bouncing because the address is coming through as mycompany@mycompany.com which does not exist. What am I to do if the very basics don’t work. I am really fed up with the total lack of access to support. What is the point of the Rolls Royce of system if the ignition key doesn’t work?
HelloI am experiencing this issue since a couple minutes now. I can’t see anything except profiles and some data from settings.Any of you have experienced this in the past?Thank you!
Please can someone advise how we can get support from Klaviyo? Our account is no longer working - we have no data in our dashboard for some reason.Â
I am absolutely shocked by how terrible Klayvio’s customer service is. I cancelled our company’s service nearly a year ago and Klayvio continues to charge our card $80 dollars a month. But because we no longer have a payment plan we have no access to an email for support to remedy the issue.  I have tried without fail to find a way to reach out and fix.  I will be notifying our bank for $800 in chargebacks and telling my entire network not to use Klayvio.
Last week Klaviyo sent out an email to some of their customers informing us that our email tiers were about to change. We wanted to let you know about a change to Klaviyo’s pricing. Klaviyo's email tiers will no longer offer unlimited email plans. We are adjusting this to match our higher pricing tiers. Effective April 11, 2022 your current plan will have an email limit of 10x the profile limit.We have been a customer for 4 years on the 40,000 profile plan. We spend $600/mo to send Unlimited Emails. Because we have been allowed no limits on this plan, our current email marketing strategy includes over a dozen highly customized flows which span the course of an entire month to allow a once per month marketing calendar refresh. We send just over 2 Million emails per month with a 25% open rate which converts to just over 30% of our total revenue. Klaviyo is a big part of our business.  This should have no impact on you or your business, as you will still be able to send emails to your cus
