Question

Unable to render Signup Form to Shopify

  • 13 January 2021
  • 1 reply
  • 17 views

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Hello to everybody.

I integrated succesfully my Klaviyo account and my Shopify website, checked and verified and everything look perfectly on point. I followed succesfully all the Klaviyo tutorials in order to avoid to forget some steps, but I’m not able to render my Klaviyo form on my shopify frontend. Even if I publish the signup form and embed it properly, the form is not rendered properly on the website. 

I’m retrieving this error in the  console log: Failed to load resource: the server responded with a status of 422 () - fast.a.klaviyo.com/onsite/api/v2/modules?company_id=pk_802575d5889e5946c577ff2f776301948c:1 

 

Please let me understand how to solve this issue. I don’t know what ele i can do in order to make it work properly. 


1 reply

Userlevel 2

Hi there,

 

Would you be able to post a screenshot of the page where the form should be rendering?

 

Best,

 

Caroline

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