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How to change Reply-To Email without changing main Organization Sending Email?

  • May 11, 2022
  • 1 reply
  • 1993 views

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  • Contributor IV
  • 18 replies

Thanks!!

Best answer by Dov

Hi @blissy,

Thanks for sharing this question with us.

After clicking into your campaign, proceed to the “Content” page, you’ll see the option to update the “sender email address” (by default it will also be used as the “reply-to” address). You will have the option to change the “reply-to” address to something other than the sending address.

For flows, the same theory applies. After clicking on the flow email, click “edit” and then you’ll see an option to update the sender address/reply-to address under “Message Content”. You will have the option to change the “reply-to” address to something other than the sending address here as well.

 

Thanks for being a member of our community.

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Dov
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  • Klaviyo Alum
  • 1493 replies
  • Answer
  • May 12, 2022

Hi @blissy,

Thanks for sharing this question with us.

After clicking into your campaign, proceed to the “Content” page, you’ll see the option to update the “sender email address” (by default it will also be used as the “reply-to” address). You will have the option to change the “reply-to” address to something other than the sending address.

For flows, the same theory applies. After clicking on the flow email, click “edit” and then you’ll see an option to update the sender address/reply-to address under “Message Content”. You will have the option to change the “reply-to” address to something other than the sending address here as well.

 

Thanks for being a member of our community.