Can I adjust the trigger when adandoned carts actions will start ? For example can I start it manually on a click ? Can “abandoned cart” campaign could start not when customer adds products and goes to check out, but when item added to cart and wasnt paid for specific time ??
Other one : I heard that, a link to abandoned cart can be created , how to do that and where this link is kept ?
Thank you in advance people !
Best answer by retentionView original
Luckily, Klaviyo has a robust API where you can pass the “Added to Cart” event (or any events!) as your own custom metric. Once you create your own “Added to Cart” metric, you can then use that as a Trigger for your own custom flow.
If you’re on Shopify, Klaviyo has some documentation to help you get started on this. Take a look at this article Create a Custom “Added to Cart” Event for Shopify
Just note a couple of caveats:
Hope this helps!