Solved

Abandoned Cart / Abandoned Checkout Templates

  • 15 April 2022
  • 1 reply
  • 60 views

Badge

So I screwed up and edited the templates before saving them and now I’ve screwed them up and they aren’t working properly.

Is there a way to restore the templates? Or find them online so I can start again? 

icon

Best answer by Taylor Tarpley 18 April 2022, 15:23

View original

1 reply

Userlevel 7
Badge +55

Hi there @reneewood8

 

Welcome to the Community! Sorry to hear about the issues you’ve been having! 

 

As you’ve experienced, both our editors have an automatic save as you go functionality, however, if you’re in our new editor, there are undo and redo buttons in the middle of the template banner at the top of the editor. Unfortunately, while we can recover deleted templates, we can’t revert a template to an older version. 

 

Do you mind sharing what the errors are you’re experiencing and what isn’t working properly anymore? Maybe we could find what the issue is here. Additionally, were you using the old or new version of our template editor?

 

Thanks for participating in the Community!

-Taylor 

Reply