Hi all,
We've been using Klaviyo's back-in-stock functionality for about a year now, and it has worked really well. However, we now need to upgrade our 'Prestige' theme since it has been a while since our last update.
After updating, I wanted to check if everything was still working properly, but I noticed that the back-in-stock button doesn't appear when selecting an out-of-stock variant. It does show up when the page initially loads, but if I select a different variant and then go back to the out-of-stock one, the button doesn’t reappear. When switching it only shows the sold out button.
We've added the exact same script as before, but unfortunately, it’s not working.
Our preview store URL with the updates version is: https://iakjl0i30483c5ja-81196679476.shopifypreview.com
You can search for Jamie Col Knit Bordeaux to see an out of stock variant.
Has anyone encountered this issue before or found a solution? Any help would be greatly appreciated!