Solved

Campaign Name Character Limit?

  • 13 May 2022
  • 1 reply
  • 29 views

Badge +1

I’m creating a campaign name creator for post-campaign reporting purposes, with different product names, colorways, etc. Is there a campaign name character limit I should watch out for?

icon

Best answer by alex.hong 14 May 2022, 23:50

View original

1 reply

Userlevel 7
Badge +57

Hi there @eMeg,

Great idea and that sounds like a great tool!

Different service providers may display a sender name differently within an inbox. The Sender Name field in an inbox is usually character limited so it’s common that a longer name can be clipped or replaced. Names that contain punctuation marks and/or special characters tend to cause this is as well. If I recall correctly, it was a 255 character limit for names and I believe SMS has its own best practice of 160 characters. 

 

Hope that helped and would love to see if other Community members have ideas.

Alex

Reply