Can I edit the abandoned cart product table to only show certain items?

Yes, you can edit the abandoned cart product table to only show certain items on Klaviyo. You can do this by using Klaviyo's liquid tags to filter the data and display only the desired items. For example, you can use the where filter to select specific products based on their attributes, such as product type or price range. You can also use the sort filter to sort the products in a specific order, such as by price or popularity. The exact method for filtering the abandoned cart product table will depend on the specific data you want to display and your familiarity with Klaviyo's liquid tags. If you need assistance, you may want to consider reaching out to Klaviyo's support team for guidance.

Hey @sarah3000, glad to see the community is helpful for you.  

From the Magento 2 Metrics (data) that Klaviyo syncs for the “Started Checkout” event, you may have to use another field like item.Product.Categories. Depending if your Magento setup can hide internal Categories from the customer facing website, you should be able to create a Category for internal use like (“ac_hide”) and then add items you choose into that category. Alternatively, I think you can also use custom product attributes if you have one to organize your products - but you need to make sure those fields and values are properly passed to Klaviyo for it to work.  

From there, the If/Else works the same, except the variable name will be different of course.  If you’re using Product Categories, where the category is labeled as “ac_hide”, it might look like this:

// Looping over Items alias as item

{% if not “ac_hide” in item.Product.Categories %}

// Product Info 

{% endif %}
 

If you screenshot your template code and a raw metric data of a “Started Checkout” event, I can help a bit more.  See if the above works for you and let us know!

---

Joseph Hsieh // retentioncommerce.com // twitter: @retenion 

Thanks for your help here

@retention thank you very much. I actually don’t know how this happened.. But here’s the code from the standard ACF:

<div style="text-align: left;">
<h3><a href="{{ item.Product.FullURL }}">{{ item.Name }}</a></h3>
<p style="line-height: 20.8px;">Quantity: {{ item.Qty|floatformat:0 }} &mdash; Total: ${{ item.Price|floatformat:2 }}</p>
</div>

Where would I place the {% if not “ac_hide” in item.Product.Categories %} and {% endif %} ?

Thank you very much for the help

Hi I’m trying to do a similar thing: I want to hide certain products from a for a post-purchase review request email (integration with Judge.me).  

I followed the example from the original reply, but it’s not working - I still see the item (Easyship shipping protection) in the table.

For the text, this is the custom line of code I used:

{% if not 'Easyship Shipping Protection' in event|lookup:'event.products.0.product_title' %}

{{ product|lookup:'product_title' }}<br /></span> <span ><a href="{{ product|lookup:'review_rating_url' }}">Review Now</a></span></div>

{% endif %}

For the image, I used this code:

{% if not 'Easyship Shipping Protection' in event|lookup:'event.products.0.product_title' %}

{% if product|lookup:'product_image_url' %}

{{ product|lookup:'product_image_url' }}

{% endif %}{% endif %}

The result still shows the product (Easyship Shipping Protection) that I tried to hide.

Does anybody know what I should be doing instead?

Thanks!
Yvonne