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Price Drop Flow. Is it possible to show regular price?


Lina
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Hi,

 

Is it possible to show the regular price of the product in a Price Drop Flow?

Lets say the price of Product is 50 euro. I make a discount and reduced price is 40 euro. 

At this moment Price Drop Flow sends an email saying the price was 50 and now is 40 euro.
After some time the price goes down even further - now it is 20 euro.
At this moment Price Drop Flow sends another email saying the price was 40 and now is 20 euro.

I would like to show the regular price in the second flow as well - saying the price was 50 euro and now it’s 20.

Can I do that? I use WooCommerce.

Best answer by annasophiefc

Hi ​@Lina 

 

Thank you for posting in the Community!

If the regular price is available in your product catalog, you can use the catalog look up tags to pull in the compare at price and not the price it was deducted from.

Insert the belown shown and adapt it to the event.variables of your flow:

 

{% catalog event.ProductID %} {{ catalog_item.metadata|lookup:"compare_at_price" }} {% endcatalog %}

 

I hope this helps!

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NOAH MERCY
Problem Solver II
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  • January 23, 2025

Hi ​@Lina ,

Yes, it’s possible to display the regular price alongside the discounted price in your Price Drop Flow! You can achieve this by leveraging a custom property or tag for the regular price in your WooCommerce integration. Here’s how:

  1. Set a Regular Price Field: Ensure that the regular price is being synced to Klaviyo as a custom property (e.g., regular_price), either through WooCommerce or a plugin.
  2. Dynamic Variables: Use this custom property in your email template. For example: "The price was {{ item.regular_price }} euro and is now {{ item.price }} euro."
  3. Test Your Flow: Test to confirm that the data is being pulled correctly for both the initial and subsequent emails.

If you need help setting up the custom property, feel free to reach out or consult the Klaviyo-WooCommerce integration documentation.


Lina
Active Contributor IV
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  • January 24, 2025

Thank you for your answer. Unfortunately {{ item.regular_price }} does not work. It looks like the price drop event do not capture the regular price only the original_price.


annasophiefc
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  • January 24, 2025

Hi ​@Lina 

 

Thank you for posting in the Community!

If the regular price is available in your product catalog, you can use the catalog look up tags to pull in the compare at price and not the price it was deducted from.

Insert the belown shown and adapt it to the event.variables of your flow:

 

{% catalog event.ProductID %} {{ catalog_item.metadata|lookup:"compare_at_price" }} {% endcatalog %}

 

I hope this helps!


annasophiefc
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  • January 24, 2025

...for a Shopify price drop flow, it would be: 

{% catalog event.product_id%} {{ catalog_item.metadata|lookup:"compare_at_price" }} {% endcatalog %}

 

Just keep in mind that the price_drop_amount and price_drop_percent is not taking the before-before price into consideration :-)