I want to create a new segment ‘Unengaged Subscribers: Never-Opened’ with the filter that someone is subscribed but has never opened an email. My question is would someone who has just subscribed and not yet opened their first email yet be entered into my new segment?
Sunset Flow for Never Enganged
Best answer by Amos Peace
Hello
Yes, someone who just subscribed and hasn’t opened their first email would likely be included in your "Unengaged Subscribers: Never-Opened" segment.
To avoid this, you can add a condition to the segment, such as: "Date added to the list is at least 7 days ago" or another suitable timeframe. This ensures that only subscribers who have had enough time to engage but haven’t opened any emails are included in the segment.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.