turn off pop up

  • 1 April 2022
  • 1 reply

Badge +1

I have a pop up set up and i want to remove it.  I don’t see in Integrations where I can disable it.  The only thing listed in integrations is the connection to my store?  How do I get it off?


Best answer by David To 5 April 2022, 15:51

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Userlevel 7
Badge +60

Hey @TickledPink,

Is this a Klaviyo built signup form you were trying to disable? If so you can turn off a signup form to stop it from being published on your site by navigating to the respective form and setting its status from Live to Draft in the top right corner. 

In the event that this was a third party-signup form or one provided by your ecommerce platform, I would suggest reviewing those sources to see if you would need to manually delete the signup form code or disabling through their own interface. 

I hope this helps!