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Welcome Flow: Subscribed at checkout (Shopify)?


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Hi, Interested in learning more about how you have set up your welcome flows to capture new subscribers who signed up at checkout on Shopify. Some new subscribers may have completed a purchase, some new subscribers may not have completed a purchase and other would have subscribed since before. Thank you in advance!

Best answer by Victoria_ap_G

Hi ​@HannaBystroem ,

Thanks for your message in the Klaviyo community. 

When someone subscribes at Shopify checkout they will be added to a list that you have defined in the integration (eg Newsletter) 

 

Your welcome flow will be triggered by anyone entering this list. 

You can then have a conditional split for people who have purchased and haven’t purchased (see image below)

 

 

There is an excellent guide here for welcome flows here and for understanding branches of flows here

hope that helps!

 

Vic

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Victoria_ap_G
Expert Problem Solver I
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  • 2025 Champion
  • 40 replies
  • Answer
  • February 13, 2025

Hi ​@HannaBystroem ,

Thanks for your message in the Klaviyo community. 

When someone subscribes at Shopify checkout they will be added to a list that you have defined in the integration (eg Newsletter) 

 

Your welcome flow will be triggered by anyone entering this list. 

You can then have a conditional split for people who have purchased and haven’t purchased (see image below)

 

 

There is an excellent guide here for welcome flows here and for understanding branches of flows here

hope that helps!

 

Vic


Obeth
Partner - Silver
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  • 2025 Champion
  • 2 replies
  • February 13, 2025

That was a great answer by fellow champion ​@Victoria_ap_G.

I just want to add that if anyone was already subscribed to the list that triggers the Welcome Flow, they will not trigger the flow again.

When creating a list-triggered flow with an existing list, only new contacts will be automatically scheduled to receive the flow. To schedule the flow for contacts already on your list, you will need to add past profiles to your flow.

 

I hope that helps!