I am new to Klaviyo and have set up a browse abandonment and cart abandonment work flows but not the welcome series as we are still preparing to migrate from another system.
The problem is our browse abandonment does not send to anyone and we have 30,000 visitors per month to our site.
We only have 1 product with 2 models one model for the US and the other model for Australia.
The browse abandonment flow only has one email that should send after 2 hours. and the abandoned cart has 2 emails one after 4 hours and the next after 20 hours
Below are the details.
Browse Abandonment - 1 email only after 2 hours. Last 30 days stats
Triggers - After someone Viewed Product. Only include someone if has Checkout Started zero times since starting this flow and has
Stats - Waiting = 0 reviewed= 0 delivered = 0 Skipped= 0
Abandoned Cart - 2 emails only | email 1 after 4 hours and email 2 after 20 hours Last 30 days stats
Triggers - After someone Checkout Started. Only include someone if has Placed Order zero times since starting this flow.
Stats email 1 - Waiting = 7 reviewed= 0 delivered = 92 Skipped =159
Stats email 2 - Waiting = 32 reviewed= 0 delivered = 73 Skipped= 158
Any advice on what to change and how?
Thanks heaps, Wade
Best answer by retentionView original