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Hi everyone, I’ve been having a problem using the code to insert the customer’s first name into my emails. It seems like it works some of the time, and other emails I end up seeing just have a blank space. I sent out a holiday sale email this morning, and when I saw my copy, I realized it was just a blank space where the first name should be. This is very disappointing, embarrassing, and makes my emails look unprofessional because there is a comma, a space, and then an exclamation mark rather than a name inserted. Does anyone know how to ensure that the first name is always going to appear properly? Thank you,Meryl
In a Campaign, we include external links different from our domain for webinars. When a recipient receives the email these urls are different! It seems like a redirection.For example, we insert urls like attendee.gotowebinar.com/… and we receive email with urls like trk.klclick.com/…Do you know why it happens that? It causes an issue as these campaigns are blocked from many recipients’ email service.
Hey, does anyone know if you can use the first name in the headline? Can I just put in the code “ {{ person.first_name }} “ in there and it will show correctly? Thanks!
Hello everyone,I hope you are doing well :)I’m facing a problem inside an account that never happened before: when we send the cart recovery emails with a button that contains “{{ event.extra.checkout_url}}”, we can’t click on the button inside the emails.It seems like there is no link attached and the button doesn’t get treated as a button.(the fields are populated, so when I send a test email it should work)How can I fix this?Thank you and have a great day,Luca
Is it general practices to have both abandoned cart flows flows going at the same time where one triggers Added to Cart and another triggers the Checkout Started or is one preferred over the other?
Just a question that I cannot find in any other resources.Does anyone know how the variable below is used? Do the campaign or flow need to be active before it is able to link to a URL that opens the browser. I am just getting a placeholder when I test this variable. Bearing in mind the template I am using is is not published and I am on a free version.Can't see this email? {% web_view 'Open in your browser' %} . Thanks for your help in advance.Paul
HelloI am setting up a Referral Program for my company and would love to have a function where with only a click or two, the email recipient could share a sign up link with a contact of theirs. Ideally they would be able to share it across any social platform.
