Abandoned Cart Emails for Multiple Currency WordPress Website

  • 8 November 2021
  • 1 reply
  • 44 views

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Dear support team,

 

This is my website https://www.thesstudioonline.com/ build by WordPress woocommerce  website that ships worldwide. Our default currency is ₹ INR but we have a currency selector on-site which prompts users to view the site in other currency. Most customers are in USA.

Klaviyo is not differentiating currencies in abandoned cart email templates when importing using “item.line_price”, so the automated prices in our flows are a mix of USD, INR…. varying per customer.

How can we import product prices in specific currencies to at the time of customer checkout price? 

Note: used currency converter plugin: https://wordpress.org/plugins/woocommerce-currency-switcher/


1 reply

Userlevel 7
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Hello @Dextra,

Thanks for sharing your question with the Klaviyo Community!

I know that several Community members, @retention and @Omar in particular, have actually discussed this topic within a Community post prior. I’ve included the post below for your convenience:

In addition, I would suggest taking a look at the comment made by @alex.hong which sheds some more light on this subject:

I hope this helps!

David

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