Is it general practices to have both abandoned cart flows flows going at the same time where one triggers Added to Cart and another triggers the Checkout Started or is one preferred over the other?
Best answer by elisegaines
The Started Checkout event shows a higher degree of intention than the Add to Cart event, so you can tailor the two flows accordingly. Just make sure to add this filter to the “Add to Cart” flow:
What someone has done > Started Checkout > zero times since joining this flow
That way, your customers won’t get both flows at the same time :)
I hope this helps!