+15
Hi there, here’s our issue :
We would like to back-populate a metric-triggered flow (placed order).
However, we noticed that when we click on back-populate, the customers who placed order more than 1 time are duplicated.
Their profiles end up at different stages in the same flow.
Do you have any idea on how to back-populate only 1 event/person (the most recent one) ?
Best answer by Manny Singh
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+38
Hey
That’s a tricky one (well at least for me). Curious, what’s the context of the flow content? Is it a long or complicated flow? Would sending out campaigns for that segment work?
Was going to suggest the filter Skip anyone who has been in this flow at any time, but I see that doesn’t work for back-populated profiles (only new ones entering the flow).
I’d be interested if anyone has a creative solution to this!
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