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Browse Abandonment Flow for Shopify - How to show what other customers browsed

  • 7 September 2022
  • 2 replies
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Hi there

I’ve just set up my first Browse Abandonment flow using the standard template.   I want to add products other customers have browsed in the email too.

 

I have created a feed based on product views - and added a product block.   How can I further segment this so that women only see womens products, men only mens products, and where someone has looked at dog items or unisex items - they only see relevant content?

Thanks

Caroline

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Best answer by stephen.trumble 8 September 2022, 12:11

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Hey @CC_ArdMoor 

Welcome to the Klaviyo Community! Happy to help with your flow! Have you seen the help center article on creating an upsell/cross-sell flow

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Hi there

Yes I’ve read the article - and I’ve set up feed based on viewed products and then selected limit to certain categories.  At the moment I’ve only set to ‘new in’ and ‘clearance’.  

If I add all the categories - will it show the customer recommendations from only the category they browsed - or if I add all the categories in this filter will it show everything to them?

Thanks!

Caroline

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