Hello all, I am having an issue with my browse abandonment flow right now.
I have noticed that some of my potential customers are viewing products, or Klaviyo/Shopify is thinking they are viewing products, and it sending out a browse abandonment email.
Problem is that this email isn’t pulling in any product data and I’m not really sure why.
It’s working about 70% of the time at the moment, but 30% are getting the email without any of the product info for the product they’ve viewed.
Attached image below!
Best answer by david.toView original