I want to have these two distinctive flows when a Customer adds to cart and leaves and when a Customer leaves at check out, I set them up and both work separately, but I activate both only Abandoned cart works.
I added a filter to don't do the flow if the customer starts checkout and even added a timer before it triggers emails. I’ll add a screenshot for both below. Hoping to get some feedback here!
In an ideal world I would like to do the following:
- Customer adds to cart and starts checkout, trigger the Abandoned Checkout flow
- Customer adds to cart and does not check out, trigger the Abandoned Cart flow
Now it only triggers the Abandoned Cart flow regardless of checkout started or not.
Would like to get some feedback to get it to work that way
Please note the wait times are very low because I am testing it.
Best answer by alex.hongView original