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Capturing extra information from customers with a survey style form in Klaviyo

  • 29 June 2022
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We have a growing customer base but have limited knowledge on why they are rating us so highly. We would like to send an email with a simple 7 questions survey that we can then use to match with their customer records.

We use to use forms in Privy but not sure whether that can be done natively in Klaviyo or we need an integration. Any help would be appreciated.

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Best answer by Dov 29 June 2022, 15:49

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Hi @Wade B.,

Thanks for sharing this question with the community,

My colleague David provided a great reply on collecting information from users in Klaviyo emails. It contains further links to our help center documentation and other relevant community articles to give you a few different ways to approach this. I recommend checking that out below for more information:

Thanks for being a member of our community.

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