Change Flow Message Names and Order

  • 10 January 2021
  • 1 reply


I am working on a templated email flow.  I added 2 emails to the flow.  I inserted the 2 emails before the original email of the flow.  The two emails that I have added are labeled as email #4 and #5, but technically they are #1 & 2.  Will this affect the flow or do I need to changed the name of the emails to #1 and #2?  If so, how do I change the name of the emails so that it flows in the correct order.

thanks in advance


Best answer by mike.hoang 11 January 2021, 02:49

View original

1 reply

Userlevel 3
Badge +1

Hi there,

The name of the email does not control the order in which the emails are sent in a given flow. In other words, even though the email reads #4 and #5, but is in the 1st and 2nd position, they will be sent in the order that they are “physically” in. You can update the names of the email so that they are a bit more intuitive! 

I hope that helps!