If I change a wait in a flow from 60 days to 3 days, what happens to the profiles that have already been waiting more than 3 days?
Best answer by retention
When you make an update to the time delay, people who are already in the “wait period” will continue with the time delay that was originally set since they’ve already “begun waiting” and won’t be affected. Those that have not entered the “wait period” will then be delayed by 3 days (instead of the original 60).
You can read more about this scenario - and others like it - in the Klaviyo Article:
How Contacts Move Through a Flow - Updating the Time Delay in an Active Flow
Hope this helps!