Solved

Change scheduled date and time for a campaign

  • 10 November 2021
  • 2 replies
  • 58 views

Userlevel 3
Badge +7

How to change scheduled date /time in klaviyo.

icon

Best answer by Dov 12 November 2021, 15:25

View original

2 replies

Userlevel 7
Badge +56

Hi @sachin16,

Can you confirm if you’re referring to changing the scheduled time for a campaign? If so, you’ll need to first cancel the original campaign, clone it, and set a new scheduled date and time for the new campaign. In order to cancel the original campaign you’ll want to follow action the following:

  1. Click on the Campaigns tab
  2. Click the Actions icon
    The Actions dropdown menu where you can cancel a campaign.
  3. Click Cancel Send
  4. Confirm the cancellation

These steps are also outlined in our documentation here.

In order to clone the campaign:

  1. Navigate to the Campaigns tab.
  2. Find the campaign you would like to clone and click the Actions icon to the left of the campaign name.
  3. Select Clone.
  4. Select Clone Campaign in the modal to confirm and clone.

mceclip3.gif

From there, re-schedule the cloned campaign and you’re all set. These steps are also outlined in our documentation here.

 

Userlevel 3
Badge +7

I understood thanks for Given me answer

Reply