Conditional split issue on flows

So we got 1 flow set up for customers who placed an order but needs to fill up a form to confirm the bookings. 

We found some issues:

1. Conditional slipt for subscribed list - they have subscribed but on the flow it stated as No, so they cannot be forward and received the next email for confirming their booking and so on.

2. With the same setup but different collection flow condition. They have subscribed to a list and klaviyo flow did able to fetch the 2 yes and 2 no. So supposedly they will receive the next conditional split we set for “booking date” in the last 4 days but they haven’t.

Is there something we need to change on the current setup? We are using klaviyo form for the complete your booking that customer needs to fill and have setup list per collections.