I set up a campaign for a client utilizing a free Countdown Mail countdown timer recommended by Klaviyo here: https://help.klaviyo.com/hc/en-us/articles/115000780232-How-to-Add-a-Countdown-Timer-to-Your-Emails-and-Signup-Forms
I added the timer as an Image Block per the instructions. On Friday, the countdown timer was working just fine when we previewed and was counting down accurately per the parameters we set for the sale ending tonight.
The email went out and it appears that the countdown timer is stuck looping on the time frame of when it was sent out as a preview. When looking at CountDown Mail today - the timer looks accurate.
Does anyone have any thoughts or similar experiences here? Anything I can do in the future to ensure this doesn’t happen again?
Best answer by DovView original