I created an abandon cart/checkout flow for bigcommerce a few days ago. I found out about the “empty cart” experience for anyone opening the email on a new device, which I think is terrible, so I installed the arctic leaf cart reminder app and their pre-built flow. Since turning that flow live, I turned the old abandoned cart flow to draft, and it stopped showing the associated revenue for it in the dashboard.
Is this intended behaviour? it seems strange to stop attributing to revenue this way, but would be very happy for an explanation.
Best answer by DovView original