Hi everyone! Please can someone give me some advice?
I am having trouble with 2 flows that I created. The crazy thing is that they worked perfectly for months, but without me changing anything- I have had trouble for the last 2 month.
Flow 1: Post sales Flow- The trigger was set as when someone “fulfills an order”. This flow only sends to some of my customers! (it doesn’t show that the emails bounced. The email just doesn’t send)
Flow 2: An Abandon cart Flow - this occasionally sends correctly, but lately has sent to a few people up to 4 hours after they purchased. (And I checked that they didn’t have more than one basket”.)
This is causing so much frustration! The Post sales flow has NB info, and Abandon cart flow causes panic for someone who has paid!
Does anyone have any advice?
Thank you! Kira
Best answer by David ToView original