I have a Black Friday SMS and email campaign that are scheduled to send out at a certain time.
At the time of creating these campaigns, you must choose the list/segment the campaign will be sending to.
However, of course because it is created ahead of time and scheduled, it is likely that more people will subscribe in between the time I had created to the time it is supposed to be sent.
Why does Klaviyo not automatically update that list with the new subscribers within the campaign so it will send to everyone on the list by release time?
I feel like there has to be some solution to this… I even tried to cancel the scheduled send (did not delete campaign) and had the idea to just re-edit the send to segment by adding the same segment list again the moment I need the campaign to send (since it will have all the recent new contacts added) but you can’t even edit that.. There is no way to edit it even once it cancelled which was odd to me so I feel like I am missing something here. I also know my above idea/solution is not sustainable in running a business - to not be able to actually create and schedule campaigns ahead of time if I want it to send to truly ALL subscribers of the segment chosen by the time of campaign release.
Please help! Thank you! :)
Best answer by Taylor TarpleyView original