[Klaviyo Status] Delays in Real-Time Segmentation + Intermittent Issue with App Accessibility
Where do I go to get short url's for SMS? (same as the title!) Thanks!
Best answer by Taylor Tarpley 19 May 2022, 16:28
Hi @lilaloves33 & @legate,
Thanks for sharing your interest in this and how impactful this could be to your business!
I would recommend reaching out to the support to see if they have any updates in regard to this feature!
Thanks for participating!
Is it possible to add your own custom branded shortened URLs when sending an SMS?
+1 on this request. We already have a short URL domain we’d like to use for our Klaviyo campaigns which converts significantly higher for CTR on SMS campaigns since it’s a branded domain our customers recognize
Thanks for the information! I also found that they are in a Beta testing to customized url’s! Can’t wait.
Thanks for sharing your SMS question with us, happy to help!
As SMS messages have a 160 character limit, I can definitely understand wanting to ensure your URL isn’t too long and using too many spaces and characters. In fact, it is considered best practice to shorten your links, as stated in our Getting Started with SMS documentation. However, we offer an in-house link shortener in your SMS message template, as shown below, that you can utilize fo this purpose. This feature only needs to be toggled on to use for your SMS messages.
If you’re just getting started in SMS, I’d definitely recommend taking a lot at these additional resources to gain more insight!
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