How to create a cart abandoned flow in the new editor?

  • 15 May 2022
  • 1 reply

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i am redesigning my cart abandonment flow in the new editor, however I don’t know how to pull the right dynamic images corresponding to what the customers have added in their cart. 




Best answer by In the Inbox 16 May 2022, 15:13

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Hi @Rara 

Thank you for your question. I just went through this process last week where I set up a new cart abandon series for one of my clients and we used the new editor. While the new editor takes a little getting used to from the old editor, the process for setting up dynamic tables for your cart abandon series is mostly the same.

For reference, I’ve tried to document the settings below:

  • Use a Table Block
  • The one setting to be sure you set before you start customizing the table columns is to update the Table Settings



  • Make sure you set the table to Dynamic and set your Row Collection and Row Alias as follows:
    • event.extra.line_items
    • item
  • For your dynamic image placeholder, use the following:
{% if item.product.variant.images.0.src %}{{item.product.variant.images.0.src}}{%else%}{{item.product.images.0.src|missing_product_image}}{%endif%}
  • For the image link address, use: 
{{ event.extra.checkout_url }}


From there, pending on what you want to show for product info, the best place to find the right tags is to preview the message, and then source the product info from the listed Event Properties (however, this will only one if you are setting up the email message as part of a flow where the flow is using the Checkout Started event). 

I hope this helps!

@In the Inbox