how to edit a campaign after it is active. I do not see an edit link in the actions tab.
Best answer by Paul S
View original
Userlevel 6
+19
Hi, once a campaign is sent it can’t be edited. If it’s an email in a flow, you can go in and click the email you’d like to edit and it will take you the screen to make changes to the content or subject
You can edit a campaign only if it has not yet been sent. If you have found a critical mistake and have caught it quickly either before the scheduled send or mid-send, you can cancel the campaign, clone that same campaign, make edits, and re-send to the same target list or segment.
Make edits to a draft campaign by following the steps below:
- Navigate to the Campaigns tab.
- Click on the draft campaign you would like to edit, or select Edit Content from the Actions icon on the right-hand side.
There, you can edit any of the sending options or content.
PLEASE consider implementing hot fixes so that on the rare occasion a change is needed to be made after a campaign has been sent it can be done!! Please and thank you!
Reply
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.