how to edit a campaign after it is active

  • 21 November 2020
  • 3 replies


how to edit a campaign after it is active. I do not see an edit link in the actions tab.


Best answer by Paul S 23 November 2020, 17:47

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3 replies

Userlevel 6
Badge +19

Hi, once a campaign is sent it can’t be edited.   If it’s an email in a flow, you can go in and click the email you’d like to edit and it will take you the screen to make changes to the content or subject 

Userlevel 5
Badge +4

@stvec1, Manny is correct.

You can edit a campaign only if it has not yet been sent. If you have found a critical mistake and have caught it quickly either before the scheduled send or mid-send, you can cancel the campaign, clone that same campaign, make edits, and re-send to the same target list or segment.

Make edits to a draft campaign by following the steps below:

  1. Navigate to the Campaigns tab.
  2. Click on the draft campaign you would like to edit, or select Edit Content from the Actions icon on the right-hand side.

There, you can edit any of the sending options or content.



PLEASE consider implementing hot fixes so that on the rare occasion a change is needed to be made after a campaign has been sent it can be done!! Please and thank you!