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how to edit a campaign after it is active

  • 21 November 2020
  • 2 replies
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how to edit a campaign after it is active. I do not see an edit link in the actions tab.

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Best answer by Paul S 23 November 2020, 17:47

@stvec1, Manny is correct.

You can edit a campaign only if it has not yet been sent. If you have found a critical mistake and have caught it quickly either before the scheduled send or mid-send, you can cancel the campaign, clone that same campaign, make edits, and re-send to the same target list or segment.

Make edits to a draft campaign by following the steps below:

  1. Navigate to the Campaigns tab.
  2. Click on the draft campaign you would like to edit, or select Edit Content from the Actions icon on the right-hand side.

There, you can edit any of the sending options or content.

2020-03-02_12-16-59.png

 

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Hi, once a campaign is sent it can’t be edited.   If it’s an email in a flow, you can go in and click the email you’d like to edit and it will take you the screen to make changes to the content or subject 

@stvec1, Manny is correct.

You can edit a campaign only if it has not yet been sent. If you have found a critical mistake and have caught it quickly either before the scheduled send or mid-send, you can cancel the campaign, clone that same campaign, make edits, and re-send to the same target list or segment.

Make edits to a draft campaign by following the steps below:

  1. Navigate to the Campaigns tab.
  2. Click on the draft campaign you would like to edit, or select Edit Content from the Actions icon on the right-hand side.

There, you can edit any of the sending options or content.

2020-03-02_12-16-59.png

 

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