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Hi All,
I’m sending out a loyalty email campaign to all profiles who have reached a certain fulfilled order value and the customer would like some text to inform the recipient how much more they would have to spend to reach the next threshold.
Example: Your current spend: $30 spend an extra $270 to reach the next value.
Is there a way to do this so that each email recipient gets a unique $value until the next teir?
Thanks!
Best answer by retention
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If you’re using all time purchases, you can instead use the “Customer Lifetime Value” and export that from a Segment, calculate the difference, and import the difference into your own custom property that you can use to lookup to use in your template.
To use a custom property, is similar to using any other Profile Property via template variable tags. See this guide for more explanation: Template Tags and Variable Syntax - Custom Properties
Which loyalty platform are you using? There might be an easier way depending on what data your loyalty platform provides to Klaviyo.
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Thanks Joseph!
We’re using the all time value, so if we export the value, then in a spreadsheet calculate the difference, we can upload that number to a custom property. But we would need to do that constantly as this is a flow is that correct?
The customer is using Pronto, I might have a look into how that integrates.
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