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Issue with img src html

  • 2 August 2022
  • 1 reply
  • 7 views

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We are attempting to use images from a data feed in a campaign but when we enter the following information, Klaviyo then updates it with no warning!

CODE WE ENTER:

<img src="{{ item|lookup:"media:content"|lookup:"@url" }}" />

KLAVITO CHANGES TO:

<img media:content="" src="{{ item|lookup:" />

Has anyone seen this before? Any advice? It’s really frustrating us!

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Best answer by stephen.trumble 3 August 2022, 08:31

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Userlevel 6
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Hey @lmonty 

Welcome to the Klaviyo Community. Sorry you had to come in because your data feed keeps getting updated without you taking any actions. It definitely seems like a bug. I would reach out to Klaviyo Support so they can access your account to see why it keeps changing. 

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