Question

Issues with Images in flow and flow feed!

  • 19 January 2022
  • 3 replies
  • 17 views

Badge +1

Hey,

I have added the product blocks and product feeds in the my flow. They are not showing images. I have checked the shopify integration too but it is pulling the data properly.

any help with this

 

 


3 replies

Userlevel 2
Badge +5

Hey @khushi123

Could you please add images of code snippets that you have used in the email template? Also, it looks like this email is from a flow. Could you let me know which flow is it and what metric is triggering this flow? 

Thank you

Badge +1

Hey

It is a abandoned cart - checkout started flow and has default triggers. For some reasons, integration isn't’ fetching real time data from shopify.

 

 

Userlevel 2
Badge +5

@khushi123 I think your Klaviyo’s integration with Shopify is broken and that’s why you are not receiving any data from Shopify. 

You can follow this guide to troubleshoot your integration: Troubleshooting Your Shopify Integration 

Or disconnect it first and then make a fresh integration with Shopify using this guide: Guide to Integrating with Shopify

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