Seeking for assistance with Klaviyo’s workflow triggers. I created the trigger for the following workflows:
1) Abandoned Cart: Trigger will be when someone started checkout with delay of 1 hour, it will send an email. How does Klaviyo tracks the customer’s info when they started a checkout? Do you link the checkout page to Klaviyo for it to detect?
2) Re-engagement: Trigger will be when someone ordered product with delay of 30 days, it will send an email. Does Klaviyo tracks all successful purchases or do you link it on the thank you page as acknowledgement that product is ordered?
3) Can you also link a specific action to a list such as checkout that Klaviyo can add automatically in the list?
4) Is there a way to add a custom field for all contacts? I plan to have a workflow that will trigger based on their “Wedding Anniversary” similar to the birthday trigger.
Hoping for your assistance and feedback.
Best answer by retentionView original