Question

Mailchimp Campaign data not imported although within 90 Day range and finished status

  • 16 February 2021
  • 3 replies
  • 32 views

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Hi there,

i wonder why Klaviyo didn’t import any mailchimp campaign data although the conditions i’m aware of are all green.

  • Mailchimp holds several finished campaigns within 90 days
  • integration allows to sync campaign data
  • Klaviyo integration itself is working

Any idea how i can make Klaviyo import campaigns from the past?

Thanks in advance

:relaxed:

 


3 replies

Userlevel 4
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Hi there,

What size are the audiences for the campaigns you’re attempting to import?

Best,

Caroline

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Hey caroline,

sorry for the late reply …

Audience for campaigns is approx 8000 subscribers.

Best,

 

Userlevel 4
Badge +2

Hi Sandra,

I would recommend going into Klaviyo and re-importing your historical data via the Mailchimp integration.

 

Please let us know if the issue is not resolved after the historical sync has re-completed.

Best,

Caroline

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