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Order paid not created

  • 3 August 2022
  • 1 reply
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Hello, I write on this forum to understand if with Klaviyo I can send an email to the customer who pays for the order. 

By paid order I don't mean order placed because in my store it is different. In fact, as a payment gateway I use a third party gateway and therefore those who place an order are different from those who actually pay for the order. 

So how can I make it possible to send an email only to customers who pay for the order and not also to those who create the order?


Thank you. Best regards.

 

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Best answer by Tomb 4 August 2022, 07:25

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Hi there,
I hope you’re doing well.

I don't know if this would work, but if you are using stripe, I would advise you to do the Stripe x Klaviyo integration.

You'll have data passed to Klaviyo and I think you can use it to send email to customers who pay for the order.

Do you use Stripe ?

Cheers!

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