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{{ organization.url|trim_slash }}/cart is not working

  • 22 March 2021
  • 5 replies
  • 92 views

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when i click “:return to your cart” they sending me mywbsite.com/cart and message oopss there no product

 
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Best answer by Dov 13 April 2021, 19:05

Hi @instabillo,

Thank you for your follow-up reply. And thank you @elisegaines and @caroline for your suggestions and input.

@instabillo, you may need to add a forward slash to your URL parameters between {{ organization.url }} and cart to resolve any errors with the destination URL. To add the forward slash, navigate to Table Block > Rows > Column 2 and double click the hyperlinked product title tag. Add the forward slash to the URL in the window and click OK.

forwardslash.png

 

If you are still having trouble after this, can you send me a screenshot of the destination URL and the tag you are using in the table block?

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5 replies

Userlevel 5
Badge +4

Hi @instabillo,

What ecommerce platform are you using? Is this inside of an Abandoned Cart flow? Can you provide screenshots?

Best,

Caroline

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I'm  Using wooCommerce!

Yes, This is inside of an Abandoned Cart flow.

 

 When i Click Finish your order here..they send me www.naomi.today/cart

 

Same Problem facing customers abandoned email..

Userlevel 4
Badge +4

Hey @instabillo! Can you try using this as the link for that button? {{ organization.url }}cart?wck_rebuild_cart={{ event.extra.CartRebuildKey }}

 

That will allow the cart to be rebuilt!

 

 

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It's not working either

Userlevel 5
Badge +4

Hi @instabillo,

Thank you for your follow-up reply. And thank you @elisegaines and @caroline for your suggestions and input.

@instabillo, you may need to add a forward slash to your URL parameters between {{ organization.url }} and cart to resolve any errors with the destination URL. To add the forward slash, navigate to Table Block > Rows > Column 2 and double click the hyperlinked product title tag. Add the forward slash to the URL in the window and click OK.

forwardslash.png

 

If you are still having trouble after this, can you send me a screenshot of the destination URL and the tag you are using in the table block?

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