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Resend the same campingn in bulk

  • 29 November 2021
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Hi,

I read from your knowledge base that we can resend the campaign by going to the “activity feed”, but we can only send the email one by one.  

Can you show us how we can resend the campaign to those who haven’t opened the email in bulk?

How to create the segment?

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Best answer by David To 30 November 2021, 15:48

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Hello @3000month2021,

Great question!

Klaviyo’s resend function does only allow for individual email sendoffs. That function is really meant to send one off emails to those customers who may have reached out saying they missed an email or they may have accidentally deleted an email. 

To resend a campaign to those users who haven’t opened the original send in bulk, you can do so through segmentation as explained in our How to Resend a Campaign Email to "Non-Openers" Help Center article. When resending campaigns to non-openers, we highly recommend taking caution at how often you do this as it can negative impact your sending reputation. I couldn’t put it any better than @shoshana.antunes in their Community post below which explains this impact:

I hope this helps!

David

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