Sending custom payload with push notifications

  • 22 July 2022
  • 4 replies
  • 174 views

Badge +1

Hi Klaviyo team,

 

We’re using flows to send push notifications to our customers. Is there a way for us to add some custom data to push notification payload so that we can identify which flow triggered this push and we can act accordingly? 


4 replies

Userlevel 7
Badge +58

Hi @Manish-fueled,

Welcome to the Community and thanks for sharing. Unfortunately, we currently do not support custom data/values/payloads at this time for push notifications, but it is on our product team’s roadmap. We hope to update our product with ideas from community members like yourself so thank you for posting about your scenario.

 

All the best,

Alex

Badge +1

Hi @alex.hong,

 

Thanks for the response. Is there no way for us to know which campaign triggered the notification?

Userlevel 7
Badge +58

Hi @Manish-fueled,

I would recommend checking with our Support team to see if they can take a look into your integration and how your campaigns are set up with your push notifications. 

Userlevel 3
Badge +4

Hi @Manish-fueled

I’m the Klaviyo Product Manager responsible for mobile push notifications. Would you mind sharing more information about your use case? What are you hoping to do with the flow ID / message ID? Would you change the state of your app based on it?

In case you were not aware, you currently can find information about the campaign / flow / message in the Received Push event in Klaviyo. Is that sufficient for your use case?

Thanks,

Mark

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